Help Center

Getting started

Starting a chat is simple. Tap Start Matching and Y99Cam pairs you with a new person for a live 1-on-1 video conversation. There are no signup forms on the starting page.

When you want to meet someone new, end the current chat and start a fresh match.

Free chances

Y99Cam offers limited free video chat chances so you can try the experience before continuing. These chances are limited rather than unlimited.

Once you have used your free chances, you can continue the full experience on the main platform.

Using Y99Cam on mobile

Y99Cam is designed to work smoothly on phones, tablets, and desktops. The layout is responsive, with a sticky button that keeps the main action within easy reach on mobile.

You do not need a heavy install — Y99Cam is built to be browser-friendly.

Safety and reporting

Your comfort matters. Keep personal details private, be respectful, and end any chat that feels off. Report and block tools help when they are available.

For more detail, see the Safety Center and the community guidelines.

• Keep personal details private
• End any chat that feels uncomfortable
• Use report and block tools when available
• Remember Y99Cam is 18+ only

Still need help?

If your question is not answered here, reach out through the contact page and we will do our best to help.

We welcome feedback and suggestions too — they help make Y99Cam better.