Contact Y99Cam
We are happy to hear from you. Whether you have a question, a safety concern, or general feedback about the random video chat experience, you can reach the Y99Cam team below.
We do our best to review messages and respond as quickly as we can.
How to reach us
For support, questions, or feedback, email us at [email protected]. Please include as much detail as you can so we can help you effectively.
If your message is about a safety concern, let us know clearly so it can be prioritised.
- General support: [email protected]
- Safety concerns: include "Safety" in your subject line
- Feedback and suggestions are always welcome
What to include
To help us respond faster, describe your question or issue clearly. If it relates to a specific part of the experience, tell us what you were doing and what you expected to happen.
Please do not include sensitive personal information such as passwords or financial details in your message.
Reporting behavior during a chat
If someone behaves badly during a conversation, the fastest way to act is to use the report and block tools when they are available, right in the moment.
You can also contact us afterwards if you would like to share more about what happened.
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